TIMING:

1. STARTER SERVICE :- 01:30 HOURS FROM STARTING TIME *

2. MAIN COURSE :- 2:30 HOURS FROM STARTING TIME *

3. LIQUOR SERVICE :- AS PER GOVT. NORMS

4. DJ TIMING :- AS PER GOVT. NORMS

5. FUNCTION TIMING :- UPTO 11:00 PM*

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*SERVICES BEYOND THE STIPULATED TIME WILL BE CHARGEABLE AS PER MANAGEMENT DISCRETION. #SUBJECT TO COVID PROTOCOL.

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PAYMENTS & TERMS:

1. 25% OF MINIMUM GUARANTEED BILLING AMOUNT AS ADVANCE TO BE DEPOSITED AT THE TIME OF BOOKING. 50% ONE MONTH BEFORE THE FUNCTION DATE AND BALANCE IS TO BE DEPOSITED 15 DAYS BEFORE THE FUNCTION DATE.

2. ALL PAYMENTS TOWARDS EXTRA PLATES CONSUMED ETC. NEED TO BE SETTLED AFTER THE FUNCTION IS OVER EITHER BY CARD / ONLINE / CASH (LESS THAN TWO LAKHS OF THE TOTAL BILLING CAN BE PAID) ONLY.

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CANCELLATION POLICY:

1. IF BOOKING IS CANCELLED 03 MONTHS PRIOR TO FUNCTION DATE, 80% OF THE ADVANCE DEPOSITED WILL BE REFUNDED

2. IF BOOKING IS CANCELLED 15 DAYS PRIOR TO FUNCTION DATE, 25% OF THE ADVANCE DEPOSITED WILL BE REFUNDED.

3. IF BOOKING IS CANCELLED LESS THAN 15 DAYS PRIOR TO FUNCTION DATE, NO REFUND OF THE ADVANCE DEPOSITED.

4. MANAGEMENT RESERVE THE RIGHTS TO REFUND THE AMOUNT.

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TERMS & CONDITIONS:

1. TAXES EXTRA AS APPLICABLE.

2. PAN CARD & AADHAR TO BE PROVIDED IN CASE CASH / CARD TRANSACTION EXCEED Rs.50,000/- SUBJECT TO SECTION 269ST OF THE INCOME TAX ACT.

3. NUMBER OF EXPECTED PAX SHOULD NOT EXCEED 10% OF GUARANTEED PAX. ANY UPWARD REVISION CHANGES IN NUMBER OF GUARANTED PAX HAS TO BE INFORMED 48 HOURS BEFORE THE FUNCTION DATE.

4. THERE WILL NOT BE ANY GUARANTEE OF MENU / SPREAD IF THE NO. OF GUESTS EXCEED 10% OF MINIMUM GUARANTEE.

5. MINIMUM GUARANTEED PAX FOR RADIANT HALL – 100, AND FOR EMERALD HALL – 200 PAX

6. HALL RENTAL WILL BE CHARGED INCASE MINIMUM GUARANTEED IS LESSER THAN THE ABOVE GUIDELINES (RADIANT HALL – RS.25000/ + GST AND EMERALD HALL 50000/ + GST FOR 6 HOURS ONLY).

7. NO FOOD AND BEVERAGES WILL BE ALLOWED FROM OUT SIDE.

8. PACKING OF THE LEFT-OVER FOOD NOT ALLOWED.

9. ANY DAMAGE TO THE PROPERTY BY THE GUEST HAS TO BE PAID BY THE HOST OF THE FUNCTION IMMEDIATELY AFTER THE FUNCTION.

10. GUEST WILL HAVE TO COMPLY WITH ALL GOVERNMENT LAWS AND GUIDELINES INCLUDING THAT OF COVID.

11. LIQUOR LICENSE TO BE TAKEN BY THE HOST TO SERVE LIQUOR, WITHOUT LICENSE LIQUOR CANNOT BE SERVED.

12. CSD / OTHER STATE LIQUOR IS NOT ALLOWED.

13. DECORATION AND TENT WILL BE ALLOWED ONLY THROUGH EMPANELLED DECORATORS.

14. DJ , AV SYSTEM, LED EQUIPMENT WILL BE PROVIDED AT EXTRA COST VIA EMPANELLED SUPPLIERS ONLY.

15. THE GUEST/BOOKER ALLOWS SAPPHIRE-PREMIUM BANQUET, HOTEL ARIF CASTLES OR/AND ARIF INDUSTRIES PRIVATE LIMITED TO USE PHOTOGRAPHS CLICKED ON FUNCTION DATE TO BE USED FOR PROMOTIONAL PURPOSES ON ANY MEDIA WITHOUT EXPECTING ANY COMPENSATION FOR THE SAME.

16. SAPPHIRE STAFF SHALL NOT BE RESPONSIBLE OR LIABLE IN ANY WAY FOR LOSS OF ANY PERSONAL BELONGINGS.

17. IPRS & PPL LICENSE TO BE OBTAINED BY YOU INCASE IF IT IS REQUIRED AS FAR AS PARTY IS CONCERNED.

18. FIRE WORKS OF ANY KIND WILL NOT BE ALLOWED WITHIN THE PREMISES.

19. ARMS AND AMMUNITIONS ARE NOT ALLOWED INSIDE THE PREMISES.

20. ALL DISPUTES ARE SUBJECT TO LUCKNOW JURISDICTION ONLY.

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